VISIT US AT OUR STORE
Address:
461 Clementi Road, 599491
Is the membership free?
Yes, the membership is free.
Can I cancel my order after I’ve placed it?
You can, however shipping fees will still be charged to you if the product has already been shipped out.
What happens if I want to do a refund?
You can ship the products back to our headquarters and we will absorb the shipping charges for you. However you should also send us an email so we know you are sending back the product. Once we’ve received the products and ensured that it’s still in good condition, you may request for a bank transfer or a cheque sent to your billing address.
What if the wrong item was delivered to me?
You may send us an email and we will look into it. We will ensure that your products will reach to you.
How Long will it take for my products to reach me?
Usually 7-14 days, depending on which country you reside in.
Can I return items I bought with a promo code?
Yes. however you may not be able to reuse the promo code.
What is the returns policy?
The product can be returned within 5 days of receiving your delivery.
I’ve made an incorrect order, what do I do?
Send us an email attached with your purchase number id.